We appreciate your support of the St. John’s family with respect to COVID-19’s continuing impact to our operations. It is our commitment to share important information regarding COVID-19 and its impact to our current operations as it becomes available. We continue to work with public health officials regarding recommended plans of action, including the timing of our release of information.
If you cannot find the information you are looking for below, we welcome you to contact us through email with questions or concerns at updates@stjohnsliving.org. We will do our best to answer emails within 24 hours.
In Person Visit Details
Advanced registration for in person visits to St. John’s Home is no longer required. For a complete listing of the current guidelines, go to our In Person Visits web page.
Vaccination Information
- Vaccination Fact Sheet for Families
- Pfizer Fact Sheet for Recipients and Caregivers
- Walgreens Vaccine Administration Record (VAR)
- Moderna Fact Sheet for Recipients and Caregivers
- New York State Department of Health Immunization Screening and Consent
- St. John’s Visitor Screening Consent and Release Form
Pandemic Plans
- St. John’s Home Pandemic Plan
- St. John’s Home Emergency Preparedness Notice
- St. John’s Penfield Homes Pandemic Plan
- St. John’s Penfield Homes Emergency Preparedness Notice
Frequently Asked Questions
St. John’s Home FAQs -NYSDOH Guidelines Released September 16, 2020
St. John’s Meadows and Brickstone by St. John’s FAQs Received to Date- updated April 10, 2020
St. John’s Home FAQs Received to Date -Updated April 9, 2020
Organizational Communication Updates
October 19, 2021 – Important Update from the CEO Regarding Current Visitation Procedures
July 14, 2021 – Important Update from CEO Regarding Visitation in Non-Outbreak Periods
June 8, 2021 – Important Update from the CEO Regarding Designated Visitors
May 28, 2021 – Important Update from the CEO Regarding Visitation, Testing, and Laundry
April 30, 2021 – Important Update Regarding CDC and Visitation Changes
April 26, 2021 – Important Update Regarding Re-Opening Plan Phase 3 beginning April 27
March 29, 2021 – Important Update Regarding Re-Opening Visitation Plan and Timeline
March 26, 2021 -Important Update from the CEO Regarding New Reopening Guidance
March 11, 2021 – Important Update from the CEO Regarding New CMS and CDC Guidelines
March 5, 2021 – Important Update from the CEO Regarding Visitation and Testing Clinics
February 25, 2021 – Important Update from the CEO Regarding Nursing Home Visitation
February 21, 2021 – Important Update from the CEO Regarding Gov. Cuomo’s Visitation Announcement
January 29, 2021 – Important Update from the CEO
December 30, 2020 – Important Update from the CEO Regarding First Vaccination Day at St. John’s
December 18, 2020 – Important Update from the CEO Regarding Vaccination Consent
- Vaccination Fact Sheet for Families
- Pfizer Fact Sheet for Recipients and Caregivers
- Walgreens Vaccine Administration Record (VAR)
December 11, 2020 – Important Update from the CEO Regarding Vaccine Distribution
December 4, 2020 – Important Update from the CEO
November 20, 2020 – Important Update from the CEO Regarding Thanksgiving
November 13, 2020 – Important Update Regarding Holiday Visitation
October 30, 2020 – Important Update from the CEO
October 27, 2020 – Important Update from the CEO
October 23, 2020 – Important Update from the CEO
October 14, 2020 – Important Update from the CEO
October 12, 2020 – Important Update from the CEO
September 25, 2020 – Important Update from the CEO
September 17, 2020 -Important Update from the CEO
September 11, 2020 – Important Update Regarding Mandated Resident Testing
August 12, 2020 – Important Update from the CEO
July 22, 2020 – Letter from the CEO: Changes to Visitation Starting Today
July 17, 2020 – Letter from the CEO: Changes to Visitation Starting July 22
St. John’s Home Window/Tent Visitation Process and Sign Up
July 10, 2020 – Important Update on Visitation – Statement from CEO
July 6, 2020 – Letter from the CEO
St. John’s Home Window Visitation Process and Sign Up
June 30, 2020 – Letter from the CEO
Father’s Day Video Project – Video Submission Instructions
June 11, 2020 – Letter from the CEO
June 4, 2020 – Letter from the CEO
May 28, 2020 – Letter from the CEO
May 20, 2020 -Postal Letter from CEO (Also mailed to St. John’s Home First Contacts on 5/20/2020.)
May 13, 2020 – Letter from the CEO
May 6, 2020 – Letter from the CEO
Mother’s Day Video Project – Video Submission Instructions
April 30, 2020 – Letter from the CEO
April 23, 2020 – Letter from the CEO
April 18, 2020 – Alliance for Senior Care Fight Against COVID-19
April 16, 2020 – Letter from the CEO
April 15, 2020 – Letter from the CEO
April 9, 2020 – Letter from the CEO
March 31, 2020 – Letter from the CEO
March 27, 2020 – Letter from the CEO
March 24, 2020 – Important Message from St. John’s
March 17, 2020 – Transcript from CEO Video
March 12, 2020 – Letter from the CEO
March 10, 2020 – Letter from the CEO
News Post: What You Need to Know
Community-Specific Updates
February 25, 2021 – Letter from Paul Bartlett, Vice President of Senior Housing
February 9, 2021 – Letter from Paul Bartlett, Vice President of Senior Housing
January 28, 2021 – Activities Update from Tony Zaccaglino, Operations Director
January 28, 2021 – Letter from Paul Bartlett, Vice President of Senior Housing
January 22, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
January 18, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
January 8, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
December 24, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
December 18, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
November 23, 2020 – Code Orange Alert from Paul Bartlett, Vice President of Senior Housing
November 12, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
November 11, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
October 30, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
October 21, 2020 – Community Visitation Q and A – Paul Bartlett, Vice President of Senior Housing
October 14, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
September 1, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
July 15, 2020 – St. John’s Meadows and Brickstone by St. John’s Visitation Guidelines
June 8, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
St. John’s Photos – Resident Engagement and Staff Appreciation
May 14, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
May 4, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
April 24, 2020 – Family and Friends Council Appreciation Night
April 14 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
April 3, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
March 31, 2020 – Letter from Paul Bartlett, Vice President of Senior Housing
March 26, 2020 – St. John’s Meadows and Brickstone by St. John’s Activity Alternatives
March 23, 2020 – Memo: Housekeeping Services Suspended Independent Living Communities
March 19, 2020 – St. John’s Home Visitation Policy Changes for New Admissions and Re-Admissions
March 18, 2020 – St. John’s Meadows and Brickstone by St. John’s Resident Memo
March 18, 2020 – St. John’s Meadows and Brickstone by St. John’s Update
March 17, 2020 – St. John’s Meadows Meal Delivery Options for Residents
March 17, 2020 – St. John’s Meadows and Brickstone by St. John’s Update
March 14, 2020 – Hawthorne at St. John’s Meadows Update
Resources