In Person Visitation
Visits are permitted Monday through Friday from 8 a.m. to 7:45 p.m. and on weekends from 9 a.m. – 4:45 p.m.
COVID-19 Testing Requirement for Visitors
Visitors to St. John’s Home at 150 Highland Avenue and St. John’s Green House Homes are encouraged to self-administer a free, provided COVID-19 test upon arrival. Individuals exhibiting any symptoms of illness are asked to refrain from visitation.
Vaccination Information
Vaccination Booster Consent Form
Flu and Pneumococcal Consent Form
Pandemic Information
St. John’s Home Emergency Preparedness Notice
St. John’s Penfield Homes Pandemic Plan
St. John’s Penfield Homes Emergency Preparedness Notice
Current Visitation Guidelines
All Visits
This type of visit applies to all residents on a non-quarantined floor including any resident on hospice.
• No visitor number restriction
• No time limit
Visit on a Quarantine Floor
This type of visit applies to:
1. Floors with active COVID cases, but where the residents are not in the COVID Cohort Area of a Floor
2. Floors that have had an exposure, but no active cases
• No visitor number restriction
• Visits must take place on the floor in the resident’s room, with visitors in full PPE
• No time limit
Visits to Residents in a COVID Cohort Area
This type of visit applies to a COVID positive resident living in the COVID Cohort Area of the Floor.
• 2 visitors in the room at one time
• No time limit
• Visits must take place on the floor in the resident’s room, with visitors in full PPE
• No visitation outside of the Resident room
End of Life Visits
This type of visit applies to any Resident who is actively passing; for which there is imminent death.
• No visitor number restriction
• No time limit
Current Quarantine Status
Please Note: St. John’s is currently in Outbreak Status due to staff and/or resident positive tests for COVID-19 as noted below. Resident floors that have been impacted are listed accordingly below.
You can further reference the following chart to determine the quarantine status of your loved one’s neighborhood:
Neighborhood | Quarantine Status |
Hastings 1 | No Quarantine |
Hastings 2 | No Quarantine |
Hastings 3 | No Quarantine |
Reservoir 4 | No Quarantine |
Reservoir 5 | No Quarantine |
Reservoir 6 | No Quarantine |
South 2 | No Quarantine |
South 3 | No Quarantine |
South 4 | No Quarantine |
South 5 | No Quarantine |
South 6 | No Quarantine |
Please Note: For families of residents living on currently quarantined floors, visitation by children under the age of 2 who cannot wear a mask is prohibited. Some exceptions for residents on hospice may be made with prior authorization, but we strongly encourage visits by young children be made once quarantine has been lifted.